FREQUENTLY ASKED QUESTIONS What is the difference between the Foundation, Intermediate and Professional memberships? CLICK HERE to review the differences! I lost my password, can you please send it to me again? Please CLICK HERE to attempt login. Once this fails, click on "Forgot Password". You will receive a link to reset your password. Payments Can I pay via debit order? Yes. Click here to email us and we will send it to you. What is Payfast? And can I trust it? Payfast is a secure online payment platform. For more information about Payfast, please visit their website by clicking here. How do I cancel Payfast and take up debit order instead? Please email us to cancel your Payfast debit arrangement. We will respond with the necessary debit order form. New Vs Old Packages I am a Member, how much do I pay to upgrade? We would be happy to help. Just fill in this quick form! Can I pay via EFT every month? Unfortunately not. Only annual payments can be made via EFT. Monthly members are welcome to pay via debit order or Payfast. Can I sign up as a business? Yes. Please see the Corporate Package Membership option. Access I am already a SAPIN member, why can't I access my account? Click on this link and click "Forgot Password". You will receive a link to reset your password. How do I access previous webinars? If you are a paying member, please log into your account by clicking here and head to the Resources tab. How do I clear my cart? Please remain logged into your account and click on this link to clear your cart and try again:. Events Why am I not receiving event updates? Please check your SPAM folder for our emails. Mark our SAPIN email addresses as "not spam" AND ADD [email protected] to your address book. Can I bring a friend to the event? Yes but at a cost. You are welcome to bring a guest, please include their details when purchasing your ticket. No guests are allowed at exclusive MEMBERS ONLY events, unless otherwise arranged. I paid for my event ticket but did not receive it. Where do I access the info? Please check your SPAM folder for our emails. You are also welcome to email us to check your booking confirmation. Tools How do I sign for Lightstone? And what is my discount as a SAPIN member? Please email us to set this up. CLICK HERE to create email. How do I sign up for TPN? And what is my discount as a SAPIN member? Please email us to set this up. CLICK HERE to create email. How do I access previous webinars? If you are a paying member, please log into your account by clicking here and head to the Resources tab. Why must I pay for previous webinars? If the webinar was for paying viewees only, you will need to pay to view as well. UPGRADE TODAY. Power Team Members I have a property deal but need to discuss it with someone, can you help me? Indeed. You can submit your deal to Bruno Simao Brokerage and a consultant will reach out. Can someone help me with bond assistance? We have partnered with at360Fin to assist with bond queries. Please click below to send them an email. Do you have lawyers that can assist me? Yes. We have partnered with Bruno Simao Attorneys. Click here to send them an email. I have tenants that won't move out, do you have a product that covers me? Yes. We have partnered with Quattro. Click here to email them.