Frequently Asked Questions
What is the difference between the Foundation, Intermediate and Professional memberships?
Click here to review the differences
I lost my password, can you please send it to me again?
New Benefits
- Tell me more about the Monthly Market update from Andrew Walker?
- Unfortunately not. Only annual payments can be made via EFT. Monthly members are welcome to pay via debit order or Payfast.
- Please explain the 50% off 30min call with an expert Coach?
- The standard cost for a 30min session would be R3000. With the 50% off, you can access expert coaching advice for only R1500
- Can I create a personalised free SmartWill even though I am a free member?
- Any person over the age of 18 who earns a living, or owns possessions can now create a personalised free SmartWill. Click here to start.
- As a paying member, does my networking event discount still apply to my membership?
- Please note that the system automatically gives a 100% discount to our virtual events for foundation, intermediate and professional members. If you log in to the members hub the ticket cost will revert to R0.
- Which membership package allows investors to pitch deals at events?
- ONLY Professional members can pitch deals at our events. We have a full range of benefits pertaining to each package. Be sure to review these here.
Payments
- Can I pay via EFT every month?
- Unfortunately not. Only annual payments can be made via EFT. Monthly members are welcome to pay via debit order or Payfast.
- Can I pay via debit order?
- Yes. Click here to email us and we will send it to you.
- What is Payfast? And can I trust it?
- Payfast is a secure online payment platform. For more information about Payfast, please visit their website by clicking here.
Access
- I am already a SAPIN member, why can't I access my account?
- Click on this link and click "Forgot Password". You will receive a link to reset your password.
- How do I access previous webinars?
- If you are a paying member, please log into your account by clicking here and head to the Resources tab.
- How do I clear my cart?
- Please remain logged into your account and click on this link to clear your cart and try again:.
Events
- Can I bring a friend to the event?
- Yes but at a cost. You are welcome to bring a guest, please include their details when purchasing your ticket. No guests are allowed at exclusive MEMBERS ONLY events, unless otherwise arranged.
- I paid for my event ticket but did not receive it. Where do I access the info?
- Please check your SPAM folder for our emails. You are also welcome to email us to check your booking confirmation.
Tools
- How do I sign for Lightstone? And what is my discount as a SAPIN member?
- Please email us to set this up. CLICK HERE to create email.
- How do I sign up for TPN? And what is my discount as a SAPIN member?
- Please email us to set this up. CLICK HERE to create email.
- How do I access previous webinars?
- If you are a paying member, please log into your account by clicking here and head to the Resources tab.
- Why must I pay for previous webinars?
- If the webinar was for paying viewers only, you will need to pay to view as well. UPGRADE TODAY.
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