FREQUENTLY ASKED QUESTIONS
FAQ'S
GENERAL
MEMBERSHIPS
What is the difference between the Foundation, Intermediate and Professional memberships?
NEW BENEFITS
MARKET UPDATES
Tell me more about the Monthly Market update from Andrew Walker? Bruno Simao Attorneys and Intergen to offer you world class advice
COACH SUPPORT
Do you have a mentor or support for your members?
Attend Monthly group coaching and legal support webinars as an Intermediate & Pro Member
COACHING
Please explain the 50% off 30min call with an expert Coach? Standard cost for a 30min session would be R3000 but you would pay R1500
FREE SMARTWILL
Can I create a personalised free SmartWill as a free member? Any person over the age of 18 who earns a living can apply for a Free SmartWill
EVENT DISCOUNT
Do I still get a networking event discount as a paying member? The system automatically gives you a 100% discountto our virtual events
DEAL PITCHING
Which membership package allows investors to pitch deals at events? The Professional Membership would allow you to pitch your deal at an event
PAYMENTS
EFT PAYMENTS
Can I pay via debit order?
Annual payments can be made via EFT & Members can pay via debit or Payfast
DEBIT PAYMENTS
Can I pay via debit order?
Pop us an email so we can send you the payment details
PAYFAST
What is Payfast? And can I trust it? Payfast is a secure online payment platform
ACCESS
MEMBER ACCESS
I am already a SAPIN member, why can’t I access my account? Lost password? click on “Forgot Password” to receive a link to reset
WEBINAR ACCESS
How do I access previous webinars? Log into your account by clicking here and head to the Resources tab
MY CART
How do I clear my cart? Remain logged into your account and click on this link to clear your cart and try again
EVENTS
NOT RECEIVING EMAILS
Why am I not receiving event updates? Check your SPAM folder for our emails. Mark our SAPIN email addresses as “not spam”
BRING A FRIEND
Can I bring a friend to the event? yes, but at a cost. Please include their details when purchasing your ticket
LOST TICKET
I purchased my event ticket but didnt receive it? Please check your SPAM folder for our emails or pop us an email
TOOLS
REPORT ACCESS
How do I sign for TPN & Lightstone? What is my discount as a SAPIN member? Email us to set this up
WEBINAR ACCESS
How do I access previous webinars? Log into your account by clicking here and head to the Resources tab
WEBINAR COSTS
Why must I pay for previous webinars? If the webinar was for paying viewers only, you will need to upgrade
Are you ready to ramp up your property investment knowledge and network? Become a free member today
Frequently Asked Questions
What is the difference between the Foundation, Intermediate and Professional memberships?
Click here to review the differences
I lost my password, can you please send it to me again?
New Benefits
- Tell me more about the Monthly Market update from Andrew Walker?
- SA Property Investors Network has partnered with Bruno Simao Attorneys and Intergen to offer you world class advice. Click here to start viewing content available
- Please explain the 50% off 30min call with an expert Coach?
- The standard cost for a 30min session would be R3000. With the 50% off, you can access expert coaching advice for only R1500
- Can I create a personalised free SmartWill even though I am a free member?
- Any person over the age of 18 who earns a living, or owns possessions can now create a personalised free SmartWill. Click here to start.
- As a paying member, does my networking event discount still apply to my membership?
- Please note that the system automatically gives a 100% discount to our virtual events for foundation, intermediate and professional members. If you log in to the members hub the ticket cost will revert to R0.
- Which membership package allows investors to pitch deals at events?
- ONLY Professional members can pitch deals at our events. We have a full range of benefits pertaining to each package. Be sure to review these here.
Payments
- Can I pay via EFT every month?
- Unfortunately not. Only annual payments can be made via EFT. Monthly members are welcome to pay via debit order or Payfast.
- Can I pay via debit order?
- Yes. Click here to email us and we will send it to you.
- What is Payfast? And can I trust it?
- Payfast is a secure online payment platform. For more information about Payfast, please visit their website by clicking here.
Access
- I am already a SAPIN member, why can't I access my account?
- Click on this link and click "Forgot Password". You will receive a link to reset your password.
- How do I access previous webinars?
- If you are a paying member, please log into your account by clicking here and head to the Resources tab.
- How do I clear my cart?
- Please remain logged into your account and click on this link to clear your cart and try again:.
Events
- Why am I not receiving event updates?
- Please check your SPAM folder for our emails. Mark our SAPIN email addresses as "not spam" AND ADD [email protected] to your address book.
- Can I bring a friend to the event?
- Yes but at a cost. You are welcome to bring a guest, please include their details when purchasing your ticket. No guests are allowed at exclusive MEMBERS ONLY events, unless otherwise arranged.
- I paid for my event ticket but did not receive it. Where do I access the info?
- Please check your SPAM folder for our emails. You are also welcome to email us to check your booking confirmation.
Tools
- How do I sign for Lightstone? And what is my discount as a SAPIN member?
- Please email us to set this up. CLICK HERE to create email.
- How do I sign up for TPN? And what is my discount as a SAPIN member?
- Please email us to set this up. CLICK HERE to create email.
- How do I access previous webinars?
- If you are a paying member, please log into your account by clicking here and head to the Resources tab.
- Why must I pay for previous webinars?
- If the webinar was for paying viewers only, you will need to pay to view as well. UPGRADE TODAY.